Policies


Shipping Policies

Blissfully Liss Jewelry is a collection of one of a kind pieces that are handcrafted in LA. Please allow up to 5 business days to process, make, and package up your order. We ship out using First Class USPS Delivery which typically takes 2-6 business days for domestic orders.

For international orders, please allow up to 3 weeks for delivery depending where you are located.

We are not responsible for lost mail. All of our shipments have tracking numbers, which are emailed to you with the shipping notification.

 

Jewelry Care

Blissfully Liss Jewelry is all created by hand with love. We use delicate materials such as vegan suede, chains, semi-precious gemstones, glass beads, and metals. When our pieces come into contact with water (especially ocean water), sweat, oils from lotions we use; some metals will turn because of this. To get the most out of your jewelry, we recommend taking them off before showering, working out, and even when putting on lotions/fragrances. Please handle your handmade jewels with care and store them away in a jewelry box. 

Refunds/Exchanges

Since each item is specifically handcrafted to fulfill your order, Blissfully Liss Jewelry does not accept refunds. Contact us if you've changed your mind about a purchase. Store credit will be given upon the safe return of the jewelry. Must contact us before sending jewelry back in order to receive credit. We do not offer money back refunds on returns. Shipping costs will not be refunded. 

 

Custom Orders

If you order a customized piece, we do not accept returns, exchanges, or store credit. 

 

Damages

Blissfully Liss Jewelry is packaged and handled with care. We package up orders in fabric jewelry pouches and bubble mailers for safe travels to your doorstep. If you happen to receive something damaged or broken, please contact us by email with your issue and we can gladly assist! For damaged items, the buyer must send back the order (we will pay the fee to return using USPS First Class mail only) and upon safe return of the jewelry, we will repair the damages and send back to you upon completion.

 

Jewelry Care

Our jewels are handcrafted and one of a kind, that are made with delicate materials. In the description of the products, it will state what type of metal, stones, leather, etc are used to make that specific design. Please handle all jewelry with care and store in a jewelry box. Some metals can tarnish if exposed to certain types of water, sweat, oils, or lotions. Please treat your unique creations with love and care to make it last. Read our jewelry care page for more info.